Privacy Policy
Last Updated: October 26, 2026
Customs Championship respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when we share it, and the choices available to you.
Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and contact information: Your name, email address, telephone number, billing address, and shipping address.
Order information: Products purchased, order history, customization requests, order communications, and delivery details.
Payment information: Payment status, transaction references, and other information needed to process an order. Payment card details may be processed directly by our payment providers rather than stored by us.
Technical information: IP address, browser type, device information, operating system, website activity, and diagnostic information.
Communications: Information you provide when contacting customer support or communicating with us about an order.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Manufacture and personalize products according to your instructions.
- Arrange shipping and delivery.
- Process payments, refunds, and cancellations.
- Communicate order updates and respond to inquiries.
- Prevent fraud and protect our website and customers.
- Maintain business, accounting, and transaction records.
- Improve our website, products, and customer experience.
- Meet applicable legal and regulatory obligations.
- Send marketing communications where permitted by law and, where required, with your consent.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, and support advertising or analytics where enabled.
You can manage cookies through your browser settings and, where available, our website’s cookie preferences tool.
Disabling certain cookies may affect the functionality of some website features. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
Sharing Your Information
We may share relevant information with trusted service providers where necessary to operate our business, including:
- Payment processors and financial service providers.
- Shipping companies and delivery partners.
- Website hosting and technical support providers.
- Analytics and marketing service providers, where enabled.
- Professional advisers, auditors, or insurers where necessary.
- Government authorities or other parties when required by law or necessary to protect legal rights.
We do not authorize service providers to use your personal information for purposes unrelated to the services they provide to us, subject to their legal obligations and applicable agreements.
We do not sell personal information in exchange for money. Certain advertising or analytics activities may constitute sharing or targeted advertising under some privacy laws; where applicable, relevant choices and opt-out mechanisms will be provided.
International Data Transfers
As an online business serving customers in different countries, personal information may be processed or transferred across national borders.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Data Retention
We retain personal information for as long as reasonably necessary for order fulfillment, customer support, accounting, dispute resolution, fraud prevention, and legal compliance.
Retention periods depend on the nature of the information and the applicable legal requirements.
When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to legal retention obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.
No method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Object to or request restriction of certain processing.
- Request a portable copy of certain information.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
- Lodge a complaint with the relevant privacy regulator.
To exercise an applicable right, contact us using the details published on our website. We may need to verify your identity before fulfilling a request.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information unlawfully, please contact us so that we can review the matter.
Third-Party Websites
Our website may contain links to external websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy as our business, website, or legal obligations change. The revised version will be posted on this page with an updated date.
Contact Us
For privacy-related questions or requests, contact Customs Championship through the contact details available on our website.